About the company

Mark8Smart e-mobility infra private limited / SmartChargEV PRIVACY POLICY. Mark8Smart e-mobility infra private limited (“Mark8Smart” or “SmartChargEV” or “we” or “us”) has created this privacy policy (the “Privacy Policy”) that describes on how we use your information.

This Privacy Policy covers the information Mark8Smart e-mobility infra private limited collects and generates on:

Our websites (together, the “Websites” and each, a “Website”):



SmartChargEV Mobile application (the “App”).

Any service offered by Mark8Smart e-mobility infra private limited that includes a link to this Policy, including your SmartChargEV account and the SmartChargEV radio-frequency identification cards (the “RFID Cards”) (together, the “Service”).

This Privacy Policy would be applicable to a visitor to our Website, a purchaser of our electric vehicle charging stations, user of our App, operator of charging stations using any part of our Service, or a user of electric vehicle charging stations on the “SmartChargEV Charging Network”, which refers to Mark8Smart e-mobility Infra Private Limited’s network of electric vehicle charging stations.

This Privacy Policy does not cover information collected or generated from any other website, any other mobile application or any other service, including websites operated by our partners or affiliates and mobile applications released by third parties for operation with our Website, App or Service.


We automatically receive certain information when you use our Website, App or Service. This information enables us to service you. The information we collect may be given to us directly by you or through you using our Website, App or Service. The information we collect is:

User Information: If you register for an account, we may need to collect information that is associated with or linkable to your name. This may include your name, username, password, title, email address, mailing address, telephone number, mobile phone number, postal code, country, location, birth date, information about your vehicle (ex: make, model, Color, license plate number), interests, product and service preferences.

Social Media Information: When you use social media features on our Website, App or Service, we may collect information such as your username and other information and images shared by you on our Website, App or Service.

Location Information: When you use our Website, App or Service, we may collect your location information and history. If you wish to enter your planned trip route, we may collect data including the start and end points and relevant points throughout the trip.

Charging Session Information: We may collect information whenever you use the SmartChargEV network. This information may be collected for every charging session and data collected may include location of utilization, date, start time, end time, vehicle license plate number, energy utilized for charging, total charges, RFID card number, utilization pattern, current, voltage and image of your vehicle.

Charging Infra Information: If you use our Website, App or Service to operate or maintain a charging station, we may collect information from you, such as contact details and any company related information if relevant. We may collect information of location of the charging station, charging sessions, information relating to data connectivity, RFID card numbers and other data input into the Website / App / Service.

Cookies & Automatic Tracking: The Website may automatically track certain Information through the use of “cookies,” and other automatic means of tracking your use of our Website. A “cookie” is a small computer file stored by your web browser on your computer or mobile device. Cookies allow us to track use of our Website and to enable newer features. We use this Information to track your use of our Website, to improve and update our offerings. We may present this Information to third parties like advertisers. If you do not wish to permit the placement of cookies on your computer, most web browsers have a feature which will allow you to block cookies. However, blocking cookies may disable all or certain Website functionalities.


We may use the information we collect from or about you for the following business or commercial purposes:

  1. Create your SmartChargEV account
  2. Enable you to use our Service
  3. Enable you to use our App
  4. Complete your purchase transactions
  5. Update you of new or additional products, services & promotions or opportunities
  6. Improve our services and products
  7. Send customized offers

We may combine any of the information that we collect from you with other information, including information that we obtain from third parties, or with information derived from any other products or services we provide.


We may share the information that we collect with the following types of entities or for the following use cases:

Data Analytics: We may use analytics tools from third-party services such as Google Analytics. These tools use the technologies described in the “Cookies & Automatic Tracking” section above to help us analyze how users use the Website, App or Service.

Service Providers: We may disclose Information to other companies that help us bring you the products and services we offer. We may work with an outside company to:

  1. Manage customer information databases
  2. Distribute emails and newsletters
  3. Provide location related services
  4. Assist in customized and direct marketing
  5. Provide fraud prevention
  6. Provide other services designed to assist us in maximizing our business potential

Other Companies: We may provide Information to select companies when we believe their products or services may be of interest to you.

Targeted Advertising: We and our third-party service providers may use device identifiers and other automated technologies (including cookie identifiers on our website), along with other collected information, to deliver content, tailor ads or customized offers when you are on our Website, App or Service.


We may change this Privacy Policy to reflect changes in the law, our information practices or the features of the Website, App or Service. If you disagree with any change, you must stop using the Service. Otherwise, we will consider your continued use to be acceptance of the change.


By using or accessing any of our Websites, App or Service, you are accepting this Privacy Policy. Please note that if you choose not to provide us with certain Information, you may not be able to access all of the features of our Websites, App or Service.


For any concerns or questions, you can contact us by email at privacy@smartchargev.in